Privacy Policy
Last updated: March 2026
Vanguard Bio is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in compliance with applicable data protection laws including GDPR and CCPA.
1.Information We Collect
We collect information that you provide directly to us when you create an account, place an order, submit a verification request, or contact us. This includes your name, email address, institutional affiliation, department, shipping address, phone number, and payment information. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs. For institutional verification, we may collect your role, institutional email, and research purpose.
2.How We Use Your Information
We use the information we collect to process and fulfill your orders, verify institutional affiliations, communicate with you about your account and orders, improve our products and services, comply with legal obligations, and prevent fraud. We may also use your information to send you product updates and relevant research communications, though you may opt out of these at any time. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3.Data Storage and Security
Your personal data is stored on secure servers within the United States. We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, access controls, and regular security audits to protect your information. Payment information is processed through PCI-DSS compliant payment processors and is never stored on our servers. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Institutional verification records are retained for the duration of the account relationship.
4.Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data: the right to access and receive a copy of your data, the right to rectify inaccurate information, the right to request deletion of your data, the right to restrict or object to processing, the right to data portability, and the right to withdraw consent. Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Under the General Data Protection Regulation (GDPR), EU residents have additional rights including the right to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at privacy@vanguardbiogroup.com.
5.Cookies and Tracking
We use essential cookies to ensure proper website functionality, including session management and security. We also use analytics cookies to understand how visitors interact with our website, which helps us improve our services. You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality. We do not use cookies for third-party advertising. Our analytics data is aggregated and does not personally identify individual users.
6.Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics tools. These providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain appropriate security measures. We may also disclose your information when required by law, in response to legal process, or to protect our rights and the safety of our users.
7.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email. The "Last updated" date at the top of this page indicates when the policy was last revised. Your continued use of our services after changes are posted constitutes acceptance of the revised policy. We encourage you to review this policy periodically.